The CCSI staff has expertise in a wide array of specialized behavioral health and human services fields. Members of our experienced team are available to provide training and educational offerings in the following fields:

• Developing a Culturally Competent Organization
• Creating and Growing a Diverse Health Care  Work Force
• Improving Behavioral Health  Outcomes through Performance Management and Performance Accountability
• Understanding New York State Disability Reimbursement Regulations
• A Primer on Understanding and Completing New York State Consolidated Fiscal Reports
• Creating Behavioral Health Performance Measurement Systems and  Report Cards
• Implementing Behavioral Health Best Practices
• Incorporating Employment Supports in your Behavioral Health Recovery Model
• ACT Against Violence Training
• Developing Systems of Care in Behavioral Health Service Delivery
• Effectively Managing Behavioral  Health  Wraparound Services
• Trauma Illness and Grief Training

Meeting Our Customers Needs and Delivering Real Value

CCSI's training programs provide organizations with a base of understanding and the necessary insights to move forward on important but challenging initiatives that can enhance the community service delivery system, improve provider performance and positively impact client outcomes.

CCSI‘s Satisfied Customers

CCSI’s training services have been used by many different customers including:

• County Offices of Mental Health
• County Departments of Social Services
• State Department of Mental Health
• Professional Associations
• Behavioral Health Services Providers
• Human Services Providers

Case Studies and Examples of Our Work