Coordinated Care Services, Inc. (CCSI)

CCSI provides a broad array of management services and technical assistance specifically tailored to meet the needs of local behavioral health, social and human services departments, state agencies, and community-based organizations in Monroe County, across New York State, and beyond.

Latest from CCSI

Congratulations to the PASS Class of 2023

Congratulations to the PASS graduates from the class of 2023! PASS is a mentoring program for Monroe County adolescents who learn life skills such as anger management, self-esteem building, job interviewing, decision making, goal setting, personal social skills, self-motivating skills, and much more. The program provides an environment to practice these skills and create new […]

Blue Flag Memorial Project: A collaborative community memorial to honor victims of the racially motivated massacre on May 14th in Buffalo, NY

Come join us on April 11th at 1099 Jay Street to be a part of something truly special... the Blues Flag Memorial Project. Let your creativity soar as you craft your own cyanotype flags. These flags will be displayed throughout the Buffalo community, spreading messages of hope and remembrance on the second anniversary of the […]

Poverty Simulation - Register Today

APRIL 9, 2024 3:00 - 6:00 PM CCSI's Poverty Simulation is an immersive experience that aims to raise awareness of and empathy for families living in poverty. Registration is free for local companies and community-based organizations thanks to a generous grant from Visions Federal Credit Union. Space is limited. Please register by April 2.

Services We Provide

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Program Management

Based on customer locations, guided by the customer’s priorities and vision, and managed in partnership with CCSI, we provide the talent and infrastructure needed to plan, implement and operate programs successfully.

  • Program Modeling Management
  • Staffing Talent
  • Program Infastructure
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Capacity Building

We offer the essential business supports customers need to run their organizations successfully, helping to build culture, strengthen staff performance, enhance financial stability, and improve client outcomes.

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The Center of Excellence for Equity-Focused Trauma-Responsive Practice

We help individuals and organizations develop approaches which are holistic and responsive, building both healthier work cultures and improving health, wellness, behavioral and educational outcomes for those you serve.

  • Trauma-Responsive Services
  • Trauma-Informed Education
  • New York State Trauma-Informed Network and Resource Center
  • Diversity, Equity, & Inclusion
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Fiscal & Quality Improvement

We offer technical solutions that improve the efficiency of delivering behavioral health and social services, reveal the true cost to provide them, help demonstrate their value, and increase the benefit for end users.

  • Fiscal Practice Improvement
  • Clinical Practice Improvement
  • System Level Improvement
  • Change Management
  • Reporting and Dashboards
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Evaluation and Strategic Analytics

Our objective is to empower organizations to Act-In-The-Know. This means we illuminate insights of hard-to-know information and seek to objectively answer complex questions. We provide the expertise and tools to sustain continuous quality improvement and data informed decision-making practices.

  • Program Impact Evaluation
  • Community Needs Assessment
  • Population Health Visualizations and Insights
  • Network Management Analytics
  • Assessment and Survey Development
  • Learning Collaboratives

What Our Customers Have To Say!

Onondaga Community Living

As a small organization, we don't have the resources to hire a full-time, highly experienced CFO. Working with David at CCSI allows us to get high-level finance operations support when we need it, at a price we can afford.
Read Story

Greater Rochester Health Foundation

Working with CCSI shifted our thinking from funding a handful of pilot programs to large-scale approaches across Monroe County, ensuring that our funding is making the greatest impact on whole child health.
Read Story

Dismantling Racism and Building Equity

CCSI can support you on your journey toward dismantling racism and building equity

Are you prepared to renew your health insurance?

Your health insurance may have expired, and CCSI Navigators can help. Our staff will work with you to get the health coverage you need. Our services are free to all New Yorkers.

Get the latest federal, state and local guidelines as you and your staff navigate through these changes

Get the latest federal, state and local guidelines as you and your staff navigate through these changes

Clark Family Mental Health and Disability Scholarship

The purpose of this scholarship is to provide financial support for nonprofit professionals working in the fields of mental health, behavioral health, or developmental disabilities within the eight-county area surrounding Rochester who wish to pursue a master's degree in their field.