CCSI is Celebrating 30 Years of Innovation & Impact!
Join us for Rooted in Resilience throughout 2022.
Through a series of stories and events, we’ll be journeying through the history of CCSI and our organization’s mission and impact in the Upstate NY region and beyond. Rooted in Resilience will tell the story of how CCSI supports and builds resilient organizations to help them make an impact in their communities.
Learn more about Rooted in Resilience: Celebrating 30 Years of Innovation & Impact here!
Coordinated Care Services, Inc.
CCSI provides a broad array of management services and technical assistance specifically tailored to meet the needs of local behavioral health, social and human services departments, state agencies, and community-based organizations in Monroe County, across New York State, and beyond.
Services We Provide
Program Management
Based on customer locations, guided by the customer’s priorities and vision, and managed in partnership with CCSI, we provide the talent and infrastructure needed to plan, implement and operate programs successfully.
- Program Modeling Management
- Staffing Talent
- Program Infastructure
Capacity Building
We offer the essential business supports customers need to run their organizations successfully, helping to build culture, strengthen staff performance, enhance financial stability, and improve client outcomes.
Diversity, Equity, and Inclusion
Our team supports organizations in their journeys toward dismantling racism and building racial equity.
System & Practice Transformation
We help individuals and organizations develop approaches which are holistic and responsive, building both healthier work cultures and improving health, wellness, behavioral and educational outcomes for those you serve.
- Trauma Responsive Practices
- The Consortium of Trauma, Illness and Grief in Schools (TIG)
- Motivational Interviewing
- Community Schools
- System of Care
Technology and Digital Solutions
We help you modernize your operations with digital or cloud-based solutions that better fit your needs and deliver greater value to the individuals you serve.
- Performance Outcome
- Measurement Applications
- Client Relationship Management Solutions
- Website Development
Evaluation and Strategic Analytics
Our objective is to empower organizations to Act-In-The-Know. This means we illuminate insights of hard-to-know information and seek to objectively answer complex questions. We provide the expertise and tools to sustain continuous quality improvement and data informed decision-making practices.
- Program Impact Evaluation
- Community Needs Assessment
- Population Health Visualizations and Insights
- Network Management Analytics
- Assessment and Survey Development
- Learning Collaboratives
Fiscal & Quality Improvement
We offer technical solutions that improve the efficiency of delivering behavioral health and social services, reveal the true cost to provide them, help demonstrate their value, and increase the benefit for end users.
- Fiscal Practice Improvement
- Clinical Practice Improvement
- System Level Improvement
- Change Management
- Reporting and Dashboards
What Our Customers Have To Say!
Bivona Child Advocacy Center
Effective solutions depend on really solid measurement of the issue and an informed vision of the future--this is why we hired CCSI, and they certainly delivered.Read Story
Greater Rochester Health Foundation
Working with CCSI shifted our thinking from funding a handful of pilot programs to large-scale approaches across Monroe County, ensuring that our funding is making the greatest impact on whole child health.Read Story