LENORA REID-ROSE, MBA

Director - Cultural Competency and Health Literacy

LENORA REID-ROSE, MBA

Director - Cultural Competency and Health Literacy

With more than two decades of experience in the behavioral health field, Lenora has served as a consultant and educator at the state, regional and national levels. She has extensive expertise in developing and implementing cultural competence assessments, training initiatives, and programs - helping agencies understand where they are on the continuum of cultural competence and then identifying critical changes in policy, practice, education and training needed to support continued progress.

In addition to her assessment and monitoring work within Monroe and other counties, Lenora oversees a youth empowerment program for at-risk teenagers living in New York State. Lenora also serves as co-director of the Nathan Kline Center of Excellence, which is focused on establishing evidence-based practices for Latino, African-American and Asian-American populations.

Lenora serves on a number of committees at the State and national level, including her current work as a member of the New York State Office of Mental Health Multicultural Advisory Committee. She was recently named to the New York State Minority Health Council, which was created in 1992 to consider issues related to the preservation and improvement of minority health New York State and to advise the Commissioner of Health on these important issues. Lenora is the immediate past Co-Chair of the Board of Directors of the New York State Association for Psychiatric Rehabilitation Services (NYAPRS) and continues to serve on various NYAPRS committees. Lenora also serves on the Diversity Committee and Membership Committee of the American Association of Mental Health Administrators. She received her Master's in Business Administration at Rochester Institute of Technology, and her Business Administration degree and Teaching Certification from the University of the West Indies, Jamaica.


NANCY SUNG SHELTON, M.A.

Senior Consultant Cultural Competence & Health Literacy

NANCY SUNG SHELTON, M.A.

Senior Consultant Cultural Competence & Health Literacy

Nancy Sung Shelton, M.A. is a Senior Consultant  in the Health Literacy Department at Coordinated Care Services, Inc. Her work experience has included working in the Criminal Justice, Family Law, Child Protection and Advocacy, Human Services, DD/MR, and Behavioral and Physical Healthcare systems. She is a community advocate who has served on many boards and committees throughout the greater Rochester area. She is especially devoted to serving individuals who have been marginalized by society, and have been underserved, underrepresented and economically disadvantaged. Nancy received her Bachelor Degree in Behavioral Sciences and Master’s degree in Management.



ENSLEY TOWNSEND, MS

Manager - Cultural Competence & Health Literacy

ENSLEY TOWNSEND, MS

Manager - Cultural Competence & Health Literacy

Ensley Townsend, M.S. is the Manager of the Cultural Competence and Health Literacy Department for Coordinated Care Services, Inc. Ensley’s passions include Project Management, technology, learning, efficiency, and mentoring. His career spans three decades at large corporations where he honed his skills in equipment development, product commercialization and leadership. Ensley was awarded nine patents. He received his Master of Science in Electrical Engineering from Ohio University and Bachelor of Science in the same field from the University of the West Indies, Trinidad. Ensley spent his first decade in Rochester tutoring and mentoring students in the Rochester City School District.



Contact


Phone:
585.328.5190

Email:
Email Lenora Reid-Rose

Linkedin:
https://www.linkedin.com/company/ccsi_3

Contact


Phone: 585.490.7273

Email: nshelton@ccsi.org  

Linkedin: https://www.linkedin.com/in/nancy-sung-shelton/

Contact


Phone: 585.341.2221

Email: etownsend@ccsi.org

Linkedin: https://www.linkedin.com/in/ensley-townsend-a0131a19/