CCSI's Center for Collaboration in Community Health brings together a team of health and human services content experts offering specialized technical assistance services.  Our customers have increasingly complex requirements as a result of the dramatic changes taking place within the publicly funded health care delivery system. Greater emphasis is being placed on person-centered and recovery-focused practices and effective integration of physical and behavioral health services.  There are heightened performance expectations with greater accountability for providers to "measure what matters" and demonstrate the impact of the services they provide.  As the publicly funded health care system continues to transform, we expect to see an increase in the use of value-based payment models, a focus on the use of evidence based practices, as well as an increase in the need for effective utilization management and quality improvement processes.  To ensure that we meet our customers' needs in this environment, the Center provides a broad range of support including:

  • Managed Care Readiness Consultation
  • Performance Management & Evaluation Services
  • Revenue Cycle Management/Fiscal Management Services
  • Health Information Technology Consultation
  • Utilization Management, Quality Assurance and Quality Improvement Process Development
  • Value Based Payment Readiness Support
  • Training & Practice Development Support
  • Strategic Planning Facilitation
JOHN LEE, MBA

JOHN LEE, MBA

Director – The Center for Collaboration in Community Health

John Lee is the Director of the CCSI Center for Collaboration in Community Health. He has worked for both Community Care Behavioral Health Organization (CCBHO) as well as Beacon Health Strategies, most recently in the role of Program Director for the Western Region Behavioral Health Organization (WRBHO) initiative. In addition, John served as Vice President for Highland Hospital of Rochester for a number of years. John holds an MBA with a certificate in Health Administration from Cornell...Read More

BRIANNON O'CONNOR, PH.D.

BRIANNON O'CONNOR, PH.D.

Associate Director - The Center for Collaboration in Community Health

Dr. O’Connor joined the CCSI team to help develop and expand services for child-serving organizations and to contribute to the growing research and development initiatives of the Center for Collaboration in Community Health.   Previously, Dr. O’Connor’s experience has centered on improving the quality of care for children and adolescents with various mental health disorders. Dr. O’Connor received her doctorate in Clinical Psychology from the University at...Read More

Meet Our Team

CCSI’s Center for Collaboration in Community Health brings together a team of staff members with demonstrated expertise in the areas needed to help our customers meet these increasingly complex requirements, including: data capture, storage, and visualization; statistical methods; financial analysis and management;  program development; program evaluation and quality improvement;  training /practice implementation support; and stakeholder engagement.   We believe that providing an efficient way to access this full range of expertise and support will help us to deliver the integrated solutions our customers need to understand and articulate their impact on the system of care.  

Center Videos

   

Examples of Our Work

CCSI’s Center for Collaboration in Community Health supports human and health services customers in identifying and tracking measures that accurately reflect the impact of their work on the individuals being served and the system of care as a whole. Examples of our work include:

Webinars

EBPs and Fidelity: Structure for Success

The webinar “EBPs and Fidelity: Structure for Success” will focus on how effective program and agency level Continuous Quality Improvement (CQI) practices can serve as a foundation for the implementation and delivery of Evidence Based Practices (EBPs) across a variety of programs and services. Participants will learn about how performance-driven organizations incorporate a CQI-friendly structure into their everyday workflows and processes in a way that facilitates the delivery of EBPs through...

Presenter: David Eckert, LMCH, NCC, CRC- Senior Consultant, Center for Collaboration in Community Health

Date and Time: 6/14/2018 11:14:14 AM

Using EHR Data to Monitor Results and Inform Practice

As we move forward towards Value Based Payments the need to understand our organizations performance will intensify. Unfortunately, many of us fail to fully utilize the data that we generate every day in our electronic health records. This webinar will show examples of how you can leverage your data using simple reports and tools to start down the path of becoming a data informed organization.

Presenter: David Wawryznek, MS, MBA Senior Consultant, Center for Collaboration in Community Health

Date and Time: 7/24/2018 11:14:14 AM

Past Webinars and Materials

2018 2017 2016 2015

Publications

Questions? Contact Us.