Amy is a Senior Healthcare Consultant in the Strategic Analytics and Performance Improvement division at CCSI. Amy has more than 20 years of experience in commercial and Managed Medicaid health insurance, working with a vast array of primary and specialty care medical practices and hospitals throughout New York State. Her areas of expertise include provider reimbursement, value-based payment, provider contracts and CMS HEDIS and New York State QARR quality programs. Amy’s passion for continuous quality improvement, practice transformation and population health management inspired her to obtain NCQA’s Patient-Centered Medical Home Content Expert Certification in 2019. Amy completed her Bachelor of Arts in Communications at the State University of New York at Geneseo. Amy enjoys hiking and the beauty of living in the Finger Lakes region.