Lenora Reid-Rose is Senior Director, Strategic Initiatives, Partnerships, and Community Connectedness at Coordinated Care Services, Inc. (CCSI), an organization that provides a broad range of management services and technical assistance tailored to meet the needs of local behavioral health, social, and human services departments, state agencies, and community-based organizations in Monroe County and across the State of New York.

Professionally, Lenora brings more than 20 years of experience in the behavioral health field and has served as a Consultant and an Educator at the regional, state, and national levels.

At CCSI, Lenora provides strategic guidance and direction at the enterprise-level and collaborates with the President of the organization to define solutions to support the organization’s growth and development. She has experience developing and implementing cultural competence and identifying critical changes in policy, practice, education, and training required to support continued progress. She supervises a diverse group of employees and has progressed through various leadership roles at the organization for providing outstanding guidance and performance.

Passionate for helping organizations strengthen practices focused on diversity, equity, and inclusion (DEI), Lenora is experienced in working with a broad range of individuals from various walks of life and developing programs to improve the health and quality of life of individuals serviced. Lenora has served as a subject matter expert to consult on special projects focused on DEI and anti-race practices. She was awarded the Rochester Business Journal 2020 ICON Award for her notable success and strong leadership within her field.

Lenora is a member of multiple affiliations and committees including the Vice President of Rochester Jamaican Organization, member of NYAPRS Cultural Competency Committee, NYS Department of Health Minority Health Council, and New York State Office of Mental Health Multicultural Advisory Committee, to name a few.

She was instrumental in the creation and administration of the Prevention, Access, Self-Empowerment, and Support (PASS) program focused on supporting families and youth through an immersive experience aimed to improve the psychosocial, educational, family interaction, and community outcomes of youth. This program instills accountability into the lives of youth by allowing them to take ownership of their behaviors and actions.

With an MBA from Rochester Institute of Technology, along with an undergraduate degree from the University of West Indies in Arts Business Administration, Lenora is also the recipient of a Teaching Certificate in Mathematics, Accounting, and Economics from the University of Technology in Kingston, Jamaica. Additionally, she completed a NorthStar Network one-year fellowship at the Healthcare Business Academy (HBA).

In her spare time, Lenora enjoys travel, reading, listening to all genres of music, dancing, and learning about other cultures. She is focused on community outreach and making a positive impact in the lives of others.