Job Information

Organization: FLACRA

Posting Start: 05/20/2024

Location: Clifton Springs, NY

Job Title: Counselor

Posting End: 04/10/2027

A Brief Job Description:

Job Summary: 

In accordance with the organization’s mission, vision and values, the Residential Counselor is responsible for case management services.

Must Have Qualifications:

  • Associates Degree Chemical Dependency Counseling, CASAC-T already obtained or eligible in 30 days of hire.
  • Valid NYS Drivers’ License.
  • Excellent written & verbal communication skills.
  • Ability to multi-task.
  • Demonstrates composure in challenging situations.
  • Great computer skills along with knowledge of Microsoft Office Suite.

Nice to Have Qualifications :

  • Bachelors or Masters Degree in Health / Human Services.
  • Experience working in a Behavioral Health setting preferred.


  1. Responsible for the development of a comprehensive evaluation, phone screens, development and implementation of individual client service plans, ensuring that plans are initiated; provide follow-up and modification as necessary. Assure that record keeping is in compliance with agency and OASAS regulations and policy & procedures.
  2. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative with the team.
  3. Completion of discharge activities according to policies, practices & procedures.
  4. Responsible for independent completion of case management duties.
  5. Ensure availability of and facilitation of the process for coordinating treatment referrals, funding/insurance referrals and insurance coverage.
  6. Responsible for providing counseling to residents in order to assist clients in the development of appropriate interpersonal, problem-solving and decision making skills.
  7. Participate in general, staff, in-service and supervisory meetings held by the Agency or counseling staff.
  8. Assist clients in addressing issues and challenges by role-modeling appropriated responses.
  9. Assist in teaching the clients about personal care, household chores, daily living, community resources and safety awareness.
  10. Actively participate with the program team in completing proper daily maintenance of living areas including cleaning and maintaining an orderly environment. Assist with light cleaning.
  11. Assist clients with budget, grocery shopping and meal preparation as appropriate to treatment plan level of care.
  12. Maintain positive and effective relationships with community groups, referral sources and service agencies.
  13. Responsible for monitoring/distribution of residents’ medications.
  14. Perform other duties and functions as directed.

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit behavioral health and substance abuse treatment provider with decades of experience and multiple innovative program located throughout the Finger Lakes Region. Our services include outpatient, residential, crisis center, vocational, housing and youth services. We pride ourselves on being committed to the professional development of all our staff and if that is important to you, we invite you to choose FLACRA!

FLACRA is an equal opportunity employer committed to fostering an inclusive, diverse workplace.  We are dedicated to creating an employee-centered work culture, where all individuals feel valued and respected.  We encourage candidates from all backgrounds to apply and join our team of professionals, who are dedicated to our community’s recovery & mental health care needs.

Apply Online

Contact Information:

Please submit your resume to

FLACRA Human Resources: 315-462-9116