Job Information

Organization: Ibero American Action League, Inc

Posting Start: 08/02/2022


Job Title: Family Service Assistant

Posting End: 09/05/2022

A Brief Job Description:


Under the guidance and supervision of the Program Coordinator, the FSA is responsible for assisting the families assigned in ensuring that all their needs are met by connecting them to community resources and navigating them through the RCSD and other pertinent systems.

Essential Functions:

· Conducts parent meetings, parent activities, home visits.

· Provide interpretation and transportation services as needed and maintain up-to-date case notes about services provided in each family’s file.

· Must be able to develop a trusting relationship with the families; interact positively and respectfully with staff, parents, students, and colleagues, and demonstrate a commitment to the mission of IBERO-American Action League, Inc.

· Any other duties as may be assigned by the FSA Program Coordinator.


This position holds a relatively high degree of independence within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations.

Education & Experience:

  • Associate’s Degree in Human Services, Bachelor’s Degree in Social Work or Counseling preferred.
  • Family Service Credential.
  • Experience working with urban youth and families.
  • Bilingual in English and Spanish- oral and written.
  • Demonstrated knowledge of the Latino Community. Is knowledgeable about community and Rochester City School District (RCSD) resources and an understanding of the RCSD systems.
  • Must have fingerprint clearance through NYS Department of Education.
  • Valid NYS license and access to own transportation.
  • A combination of training and experience other than the specified, if judged to be adequate for the job, may be considered.

Physical Demands:

The position does require occasional standing, squatting, lifting of up to approximately 20 lbs. and frequent sitting.

Apply Online

Contact Information:

Human Resources