Job Information

Organization: Delphi Rise

Posting Start: 12/29/2023

Location: Gates, NY

Job Title: Housing Specialist

Posting End: 05/22/2024

A Brief Job Description:

Pay: $21.50-$24.50 per hour based on degree and experience

About Delphi Rise:

Delphi Rise is a small but impactful community-based, non-profit behavioral health organization that focuses on supporting individuals with substance use addiction.  Since 1936, we have been offering our community an array of services including Outpatient Treatment; school-based prevention, education and counseling; prison Reentry Services; HUD Rapid Re-Housing supports; and Health Homes Care Management services. We also operate an Open Access Clinic, providing on-demand substance abuse evaluations and referrals. In fact, we are the only 24/7 Open Access Provider in Monroe County!

We are proud of the employee benefits we offer: excellent health insurance plans mostly funded by Delphi Rise, nine paid holidays, two personal days, and 20 days of PTO earned in the 1st year with us. We welcome a hybrid work schedule that we feel reflects our culture of maintaining a healthy work and home life balance.

Delphi Rise’s staff is experienced, passionate and resilient, always putting our clients at the center of our work. Our culture is one of warmth, laughter, affirmation and hope.


This position is responsible for ensuring individuals who are returning from incarceration or shelter have the support they need to be successful in the communtiy. Safe and adequate housing is a fundamental basic need, and a critical factor in reducing recidivism and/or return to shelter. Our Housing Specialists work hard to connect individuals not only to our 40-unit, scattered site project but also the wraparound supports they need to thrive.

Key Job Responsibilities:

  • Support individuals who are overcoming the challenges of returning to the community after experiencing homelessness or a period of prolonged incarceration
  • Assist program participants in locating safe and sustainable housing
  • Provide direct case management for those participants ineligible for case management through other community organizations
  • Carry a caseload of approximately 20-25 clients
  • Develop and maintain strong relationships with local landlords to ensure ongoing and future availability of housing
  • Maintain contact with participants on caseload on a regular consistent basis, and a minimum of one time per month
  • Conduct office, home and community visits in partnership with other team members
  • Conduct and document thorough, annual assessments for program participants
  • Work with individuals to identify other needs, and coordinate services at Delphi Rise or with other providers to ensure warm referrals
  • Participate and actively engage in monthly Delphi Care Services Case Review
  • Maintain accurate and timely records in accordance with program requirements utilizing the required data platform
  • Perform other tasks as assigned


  • Associate’s degree in a field relates to human services or criminal justice is strongly preferred; equivalent work experience will be considered
  • Up to two years of experience working with clients with criminal justice involvement, mental illness, homelessness and/or addiction is required
  • Familiarity with and understanding of appropriate resources in the community is needed
  • Strong communication and decision making skills are critical
  • Must have reliable transportation and a clean license
  • Candidate must demonstrate a commitment to working as part of a diverse team and to provide culturally appropriate services to a diverse client population

Delphi Rise is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We are committed to providing a work environment free from discrimination, harassment, and retaliation, and we strictly prohibit such conduct by our employees, contractors, and business partners.

We strive to attract, develop, and retain the best talent from diverse backgrounds, and we believe that our differences make us stronger.

We encourage all qualified individuals to apply for our job opportunities, and we will make reasonable accommodations for applicants and employees with disabilities.

If you require accommodation during the application process, please contact Alexander LiPera, HR Administrator: 585-467-2230, ext. 429.

Contact Information:

Please send resumes to