Job Information

Organization: Hillside

Posting Start: 2024-03-05

Location: Bath, NY

Job Title: RTA Support Professional

Posting End: 2024-06-30

A Brief Job Description:

Under the supervision and direction of the RTA Supervisor, the Raise the Age (RTA) Support Professional performs functions that assist in the care and treatment of youth and families through providing more rehabilitative services for young offenders, reducing recidivism and protecting teens from potentially traumatic or violent encounters in adult prisons.


The major duties of the job that constitute the fundamental tasks and or responsibilities of the position.  Employees must be able to perform the essential functions of the position with or without reasonable accommodations.




  • Recognize differentiating youth behaviors, participate within designated service teams to develop treatment and behavior management plans, and, as appropriate based on skills and experience, execute such plans aimed at assisting youth to achieve their personal goals and objectives
  • Recognize and address aggressive youth behavior and is trained and proficient in behavior management and Therapeutic Crisis Intervention (TCI), including the use of physical interventions (holds).
  • Utilize a Risk-Need-Responsivity (RNR) framework for treatment of these youth which includes focusing supervision and services on youth most likely to reoffend, address a youth’s greatest criminogenic needs, and identify a youth’s barriers to learning and improving his/her behavior, and tailor services to overcome them
  • Demonstrate the emotional confidence and good judgment required to build productive, engaged youth and family relationships while implementing required rules and routines.  Ensure the safety of the youth assigned and be thoroughly aware of all procedures relating to emergencies
  • Act an involved member of treatment team through demonstrating cooperation with team members in order to facilitate positive and efficient outcomes which include improving community safety and reducing recidivism post-discharge
  • Provide consistent eyes-on/ears-on supervision to the youth
  • Responsible for managing youth activities within an individual or group dynamic, assuring the safety of the youth assigned, and applying appropriate emergency and crisis intervention principles and techniques
  • Proactively maintain current knowledge of the youth emotional/behavior status, assesses the effectiveness of treatment plans, and supports youth/family interactions with family and local community; continually develops skills to improve outcomes
  • Uses verbal de-escalation skills as required
  • Act as a mandated reporter of child abuse and/or neglect; provide support as needed to youth under care, assisting foster care families with the development of behavior management routines as needed
  • Recognize issues and situations that require notification and communications to others, and completes all assigned responsibilities including all required written and verbal documentation, report and log entries and administrative tasks as required
  • Perform a wide variety of support tasks including transportation (as required)
  • Meet the highest standards for ethical and professional conduct at all times and towards all and follow all applicable HFA Polices/Procedures, government regulations and funder regulations/Laws as required.
  • This job description is not exhaustive. Employees may be required to perform other duties as assigned.



  • High School or GED required; Bachelor’s degree preferred (relevant experience is required if no Bachelor’s degree)
  • 2 + years of relevant work experience
  • Overnight staff may be required to sit up to 6 hours per shift while monitoring hallways.
  • May be required to physically restrain clients weighing between 50 and 200 lbs and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.


$16.99 Minimum Rate per hour, $25.49 Maximum Rate per hour, based on experience.

Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating great opportunities for our Agency, our people, and to those whom we serve.  We offer a competitive benefits package to include very generous paid time off, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, paid holidays, and Employee Assistance Plan, just to name a few of the amazing benefits at Hillside!  You’ll be working with great people and great clientele where you can truly make a difference.  Apply online, get on board, and grow your career with us.  You’ll be so glad you did!


EOE/AA Disability/Veteran

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